Logo
Order Supplies Sign in Donate Now

    Back to Careers

    Donor Relations Manager

    MedShare is a humanitarian aid organization that strengthens healthcare access in the US and around the world by redirecting surplus high-quality medical supplies and equipment for use in community patient care, and by providing programs which build local capacity and resilience for those in need. Our vision is a healthy planet, where every community has quality, comprehensive and accessible healthcare.

    Job Title: Donor Relations Manager
    Position Type: Full-time
    Reports to: Interim VP, Finance and Development
    Status: Hybrid, Salaried Exempt
    Rate of pay: $65,000 – $85,000

    POSITION DESCRIPTION

    The Donor Relations Manager is responsible for supporting MedShare’s annual contributed income goal of $2M. This includes meeting revenue goals for individual and major giving and events.

    PRINCIPAL RESPONSIBILITIES AND DUTIES

    Annual Campaign and Major Gifts

    • Identifying, cultivating, and stewarding individual donor relationships.
    • Maintaining a major gifts portfolio of 100-150 donors and regularly soliciting major gifts.
    • Strategically managing donor relationships, frequently meeting and corresponding with individual donors, averaging 5- 8 touchpoints a year with each donor in your portfolio.
    • Developing and maintaining a pipeline of prospective major donors through research, referrals, and events.
    • Working with the Communications and Marketing Director to create, evaluate, and manage appeals and campaigns ensuring budget goals are met.
    • Assessing current plans for annual fund donors and implementing improvements.
    • Focusing on the growth and retention of the annual donor pool.
    • Establishing and maintaining a Donor Giving Circle to engage major donors. Defined as donors making gifts of $1,000 or more.

    Stewardship

    • Every gift, whether time, talent, or treasure—has the power to transform lives, and we are committed to honoring that trust through transparency, gratitude, and meaningful engagement.
    • Designing and implementing a donor stewardship strategy that celebrates and recognizes contributions at all levels.
    • Creating personalized thank-you communications, impact reports, and updates that show donors the tangible results of their generosity.
    • Managing donor recognition programs, including events, naming opportunities, and public acknowledgments.
    • Collaborating with fundraising, marketing, and program teams to ensure consistent, donor messaging.
    • Coordinating small-scale donor appreciation events and behind-the-scenes experiences that bring our mission to life.

    Events

    In partnership with the Interim VP of Finance and Development, plan, manage, and execute 1 – 2 annual fundraising events designed to:

    • Generate Revenue: directly raise funds through ticket sales, sponsorships, auctions, and direct appeals.
    • Build Awareness: draw public and media attention, educating the community about the organization’s mission and the social issues it addresses.
    • Cultivate Donors: provide an interactive setting for organizations to network, meet potential major donors, and show appreciation to existing supporters.
    • Engage Community: bring people together in a shared experience, strengthening local ties and inspiring a broader culture of philanthropy and volunteerism.

    Donor Record Management

    • In partnership with the Raiser’s Edge contractor, ensure all individual gifts received are properly entered and restricted per the donors’ intentions in donor CRM database
    • Ensure all interactions and communications with Individual Donors and Sponsors are properly tracked in Raiser’s Edge to improve relationships and communications with donors and create a giving history for all support
    • Partner with the Interim VP, Finance and Development in all donor stewardship efforts

    Other duties as assigned to support Development team efforts

    REQUIRED SKILLS/ABILITIES

    • Proven track record in stewarding 4 – 6+ figure major gifts
    • Successful in executing fundraising events
    • Ability to monitor and report on fundraising KPIs
    • Highly collaborative
    • Superior communication skills – verbal, written, and web-based.
    • Ability to effectively work with volunteers.
    • Works well independently and as part of a team.
    • Advanced computer skills including Word, Excel, and Raiser’s Edge NXT
    • Strong commitment to learning, growth, and continuous improvement.
    • Ability to alleviate and/or mitigate conflict.
    • Works on skills that can help communicate his/her point to an audience belonging to a completely different identity and/or background. These differences can be identity-based, geographical, ethical, political, or historical.

    EDUCATION AND EXPERIENCE

    • 4-Year bachelor’s degree
    • 2-4 years proven fundraising experience with individual donors and campaigns
    • Highly skilled in all forms of communication – written, verbal

    REQUIRED COMPETENCIES AND EXPECTATIONS

    To perform the job successfully, an individual should demonstrate the following mission centered competencies as they relate to MedShare and mitigating health disparities:

    • Community: We center our community partners and volunteers in our program execution and our ability to achieve the greatest impact.
    • Advocacy: We are committed to creating space for partner voices to be heard.
    • Respect: We care about each other and our volunteers, community partners, and funders. We treat all with dignity and value. We believe that authentic, respectful relationships lead to learning and growth.
    • Empowerment: We empower each other [and the community/those we serve] to have a voice and create change.
    • Equity and Inclusion: We build welcoming and inclusive spaces within our walls and serve communities in need throughout the world to improve health access and outcomes.
    • Excellence: We strive to achieve ambitious goals.

    DATA COMPETENCY

    MedShare leaders are expected to demonstrate knowledge of their department and organizational data, management skills in overseeing their department goals including grant goals, key performance indicators, and monthly reports/program evaluations, the ability to understand and successfully navigate internal controls, policies, and processes, and behaviors that lead to successful outcomes for their department. Leaders use data to help teams create action plans, work strategically, and analyze any gaps or areas of need. Leaders understand that the data reflects our work and should be used to drive decision making.

    APPLICATION INSTRUCTIONS

    Interested applicants should submit a resume and cover letter to:jobs@medshare.org with “Donor Relations Manager” in the subject line. A slate of successful candidates will be invited for interviews. Due to the large number of resumes generated, only successful candidates will be contacted. Phone calls are discouraged.

    MedShare is an equal opportunity employer. We do not discriminate based on age, gender, race or ethnic origin, religion, veteran status, physical or medical condition, political affiliations or sexual orientation.