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Marketing and Communications Manager

 

Description

The Marketing and Communications manager will grow the value of MedShare’s brand among all constituencies in the three markets (Atlanta, San Francisco, New York metropolitan area) where MedShare has a physical presence.  The manager will prepare all marketing collateral for programs in the three markets.  In addition, the manager will prepare press releases, produce videos and maintain the MedShare website and social media presence.  The Marketing and Communications manager will work closely with internal stakeholders on fundraising materials.   MedShare seeks a generalist for this position with demonstrated skills in multiple areas, including writing acumen for press releases, newsletters, appeals, and marketing materials; digital media, PR, marketing, graphic design, and  social media.  Must enjoy working in a fast-paced environment and be able to juggle numerous priorities.

 

Reports To:  Director of Development

 

Duties and Responsibilities

 

Marketing:
  • Grow a successful communications program through press releases, website updates, video and social media
  • Build strong relationships with relevant media contacts, pitching timely and tailored MedShare stories
  • Develop an annual marketing calendar to implement leadership priorities
  • Respond in a timely manner to requests by MedShare volunteer partners for their internal and external communication needs
  • Design, write and print MedShare marketing materials
  • Update website regularly using new, impactful content

 

Written Communications & Print Material Collateral:
  • Write all text for print material, including annual report, newsletters, appeals, press releases and other program-related written communications
  • Work with vendors to ensure a continuous supply of collateral materials, including the annual report, program collateral, organizational and fundraising brochures and flyers, stationery and business cards
  • Implement social media strategy and manage social media dashboards

 

Graphic Design:
  • Develop creative graphic designs that result in compelling messages
  • Design within the brand framework while still defining distinctive programs, events, and messages
  • Provide photography and videography/video editing

 

Brand Management:
  • Draft and execute an annual multi-platform marketing and communications plan to introduce MedShare to a wider audience
  • Assist the CEO and Development officers to ensure consistent use of the MedShare brand
  • Communicate and monitor organization-wide adherence to policies and procedures that affect the brand

 

Requirements
  • Passion for MedShare’s mission, a global interest and sensitivity to other cultures
  • Bachelor’s Degree in Communications, Marketing, Graphic Design or comparable experience
  • 5-6 years relevant experience that aligns with the essential duties of the position
  • Graphic design experience, strong design software skills, especially InDesign and Photoshop
  • Experience with web content management, specifically WordPress; knowledge of HTML highly desirable
  • Ability to work with diverse internal constituencies
  • Ability to manage multiple priorities set by organization
  • Experience working with designers, printers, and other vendors and willingness to negotiate pro bono services to supplement existing resources
  • Established base of media contacts a plus
  • Project management experience
  • Fluency in English is required and knowledge of Spanish and/or French is desired
  • Experience living / working internationally is highly desirable

 

Compensation:

Salary commensurate with skills and experience.  MedShare offers an attractive benefits package, including full healthcare, dental, and vision, 401(k), and paid leave. The position is located in Atlanta.

 

Application Process:

Interested applicants should submit a resume, cover letter and salary requirements to: jobs@medshare.org with “Marketing and Communications Manager” in the subject line.

 

Thank you for considering us! We regret that we are only able to respond to final candidates.


 

Development Database Associate (Full-Time)

 

Description:

 

MedShare  is a humanitarian aid organization dedicated to improving the quality of life of people, communities and our planet by sourcing and directly delivering surplus medical supplies and equipment to communities in need around the world

 

MedShare has an exciting opportunity for an experienced Development Database Associate to support a growing national development team. The Development Database Associate will have the opportunity to manage an effective infrastructure supporting fundraising efforts across all regions.  This position is responsible for all database management (Blackbaud Raiser’s Edge), development reporting, gift processing and acknowledgements, record management, maintaining data integrity and data security.  In addition, the Development Database Associate will assist with ongoing development and implementation of procedures associated with the donor database (Raiser’s Edge) to include gift-entry, mailing lists for departmental and organization-wide use, and provide database (Raiser’s Edge) training.

Reports to:  National Development Manager

Principal Responsibilities:

 

Data Information Management.  Oversees data management, striving for accuracy and consistency in the Blackbaud Raiser’s Edge constituent database as well as developing systems and procedures for extracting and interpreting data.

 

Gift Management.  Manages the area of gift processing to include gift policies, gift and pledge agreements, pledge reminders; gift accounting, gift acknowledgment; donor relations and stewardship; data management and analysis.

 

Reporting:  Leads the creation of a variety of reports and lists.

 

 

Essential Duties and Responsibilities
  • Manage Blackbaud Raiser’s Edge, Raiser’s Edge NXT, Luminate Online, and other donor systems.
  • Ensure compliance with fundraising policies, goals and procedures.
  • Provide regular cash raised reports.
  • Pull targeted mailing lists for communications, solicitations, invitations, etc.
  • Process gifts and send acknowledgement letters within 48 hours of receipt.
  • Continuously improve the quality of donor and volunteer data.
  • Provide data analysis for fundraising and strategic planning.
  • Respond to donor requests for documentation, including tax letters, matching gift programs, etc.
  • Provide back-up support as needed.
  • Other duties as assigned.

 

 

Qualifications:
  • Bachelor’s degree and a minimum of two years relevant experience and/or training, or equivalent combination of education and experience in development services functions.
  • Strong proficiency with Microsoft Office, especially Word, and Excel.
  • Passion for international development and MedShare’s mission.
  • Advanced computer skills using Blackbaud Raiser’s Edge.
  • Knowledge of fundraising principles and practice.
  • Proficiency in communicating effectively, including strong writing ability.
  • Highly organized, self-starter with good interpersonal, problem-solving and analytical skills.
  • Excellent attention to detail and conscientious ability to meet deadlines.
  • Ability to manage multiple complex tasks and/or projects simultaneously while addressing the needs of the office.
  • Ability to anticipate needs, see opportunities and use good judgment in dealing with confidential information.
  • Ability to analyze and review operational procedures, identify problem areas and optimize performance through procedural changes.
  • Fluency in English is required and knowledge of Spanish and/or French is desired.
  • Experience living or working with diverse groups, international experience is strongly preferred.

 

Compensation:  Competitive salary commensurate with skills and experience. MedShare offers an attractive benefits package, including full healthcare, dental, and vision, 401(k), and paid leave.

 

 

Application Instructions

Interested applicants should submit a resume, cover letter and salary requirements to: jobs@medshare.org with “Development Database Associate” in the subject line. A slate of successful candidates will be invited for interviews.  Due to the large number of resumes generated, only successful candidates will be contacted.  Phone calls are discouraged.

 

MedShare is an equal opportunity employer. We do not discriminate based on age, gender, race or ethnic origin, religion, veteran status, physical or medical condition, political affiliations or sexual orientation.

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Program Fulfillment Manager (formerly Shipments Manager)

 

Description:

The Program Fulfillment Manager is responsible for all activities pertaining to MedShare’s container shipments, including logistics coordination, sponsor and healthcare partner communication, shipment workflow and follow-up protocols.  This role is also responsible for establishing and maintaining target inventory levels necessary to support shipment demand.  A successful Program Fulfillment Manager is a trustworthy professional with a high level of attention to detail and strong international shipping and inventory management experience. Excellent organizational and problem solving skills, as well as the ability to interpret and analyze large amounts of data will also be expected. The ability to function effectively as part of a cross functional team is expected.

 

Reports to:   Director of Operations, Southeast

 

Location: Atlanta, Georgia

 

Duties & Responsibilities:

  • Serve as lead planner and coordinator on container shipments
  • Communicate with domestic and international partners, healthcare administrators, shipment sponsors and others to complete necessary paperwork and arrange shipment logistics.
  • Collaborate with the Development department to support MedShare’s relationship with international partners and assist with prospective and pending container shipments.
  • Review container shipment applications, duty free documentation and identify potential challenges.
  • Guide and assist recipients through the process of online ordering
  • Coordinate with the Biomed department to create equipment lists for shipments.
  • Coordinate with Operations directors to develop shipment schedule and related activities.
  • Work with freight forwarders to prepare and process container shipments.
  • Edit and send out all necessary shipping documents according to destination country requirements.
  • Research and communicate additional requirements found in freight documents or physical cargo receipt.
  • Create and maintain container shipment records in MedShare’s database systems.
  • Send out post-shipment surveys and collect feedback on shipments.
  • Lead weekly shipment staff meetings and serve as point of contact for daily updates on shipment status.
  • Provide shipment data as required for weekly, monthly, quarterly and annual reporting.
  • Establish and maintain a strategic inventory management process to maintain target inventories by category and sub-category.
  • Manage inventory aging to minimize excess and obsolete inventory
  • Collaborate with Programs and Partnerships Manager, Volunteer Operations Manager and others in Operations to help plan the processing of required supplies and equipment to maintain target inventor levels
  • Work on special projects and other duties as assigned.

 

 

Requirements:

  • Bachelor’s degree and three or more years’ experience in humanitarian aid, logistics, international shipping, inventory planning, public health or related field.
  • Experience balancing supply with demand requirements to establish and maintain target inventory levels
  • Basic knowledge of medical products or experience working in a hospital setting a plus.
  • Passionate about improving global healthcare and supporting the environment.
  • Excellent communication skills a must, both verbal and written.
  • Fluency in English required
  • Fluency in Spanish and /or French a plus
  • Must have a positive attitude and enjoy interacting with diverse groups of people.
  • Hard working, eager to learn, and a self-starter.
  • High level of competency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and internet research.
  • International experience and experience living or working with diverse groups of people is a plus.

 

 

Application Instructions

Interested applicants should submit a resume, cover letter and salary requirements to: jobs@medshare.org with “Program Fulfillment Manager” in the subject line. A slate of successful candidates will be invited for interviews.  Due to the large number of resumes generated, only successful candidates will be contacted.  Phone calls are discouraged.

 

MedShare is an equal opportunity employer. We do not discriminate based on age, gender, race or ethnic origin, religion, veteran status, physical or medical condition, political affiliations or sexual orientation.

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Executive Administrative Assistant

 

Description: The Executive Assistant will perform diverse administrative duties for the Chief Executive Officer including written and verbal correspondence, meeting and calendar management, coordination and arrangement of travel schedules, monthly time and expense reporting and other related duties as required.

The Executive Assistant will work with other staff in a team environment to provide the best support/coverage possible for executive staff. This is an excellent opportunity to be part of a high functioning team while gaining a comprehensive understanding of the nonprofit sector.

Reports To: CEO & President

 

Type of Position: Fulltime (40 hours)

 

Duties & Responsibilities:

Communications

  • Act as an interface for clients and all levels of MedShare staff, as appropriate
  • Draft, type, and proof letters, memos, documents and reports
  • Maintain up-to-date paper and electronic files
  • Prioritizes incoming mail. Gathers background information for CEO to reply to issues posed in correspondence and other queries. Routes & answers all correspondence not requiring executive’s attention.

 

Meeting and calendaring management

  • Coordinate calendars and schedule meetings
  • Coordinate events and meetings for off-site convenings
  • Generate visually stimulating presentations using Microsoft PowerPoint
  • Resolve scheduling conflicts and prioritize commitments
  • Confirm important external meetings
  • Communicate agendas and respond to calendar changes as needed
  • Track relationship development in contact management system
  • Compile and submit time sheets

 

Board of Trustee Meetings

  • Independently coordinates Board meetings, including preparation and distribution of materials.
  • Takes minutes at Board meetings and distributes minutes
  • Initiates follow-up on items discussed in Board meetings

 

Travel

  • Coordinate travel arrangements including air, hotel, ground transportation and meal reservations, as business needs and personal preferences dictate
  • Compile and submit travel and expense reimbursement reports

 

Other

  • Collaborate with others on phone coverage, work sharing, and general team support
  • Serves as a liaison between executives, mangers & visitors as required. Researches and fulfills information requests from internal and external business contacts.
  •  Perform other related duties as requested or as responsibilities dictate

 

Requirements:
  • Bachelor’s degree or related experience is required
  • Experience in providing direct administrative support to executive levels is required
  • Outstanding written and verbal communication skills are required as is the ability to work both independently and as an integral member of various teams
  • Strong organizational skills and detail-orientation necessary
  • Ability to meet deadlines, prioritize assignments, juggle multiple tasks simultaneously and deal with highly confidential information
  • Microsoft Office Word, Excel, PowerPoint, Outlook power user.

 

Application Instructions

Interested applicants should submit a resume, cover letter and salary requirements to: jobs@medshare.org with “Executive Administrative Assistant” in the subject line. A slate of successful candidates will be invited for interviews.  Due to the large number of resumes generated, only successful candidates will be contacted.  Phone calls are discouraged.

MedShare is an equal opportunity employer. We do not discriminate based on age, gender, race or ethnic origin, religion, veteran status, physical or medical condition, political affiliations or sexual orientation.