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Director of Operations, Southeast Region

MedShare is a humanitarian aid organization dedicated to improving the quality of life of people, communities and our planet by sourcing and directly delivering surplus medical supplies and equipment to communities in need around the world.

 

Description

The Southeast Director of Operations is responsible for managing all aspects of operations at MedShare’s Southeast Distribution Center.  These responsibilities include operation of the distribution center, the safety of the operations staff, inventory management, biomed equipment handling, volunteer program operations, quality assurance and shipment execution. The Southeast Director of Operations also manages the National office space for MedShare which is co-located with the southeast distribution center.

Reports to: Chief Operating Officer

Location: Atlanta, GA

Duties and Responsibilities

  • Has responsibility for and oversees the operation of the following functions in the Southeast Region:
    • Distribution Center Operations and support
    • Inventory Management
    • Volunteer Program Operations
    • Biomed Equipment Handling
    • Volunteer and Operations staff safety
    • Donor Collection Operations and vehicle maintenance
    • National office facility maintenance and support
  • Supports achieving MedShare’s mission through coordination with Programs and Partnerships staff on issues regarding supply and equipment sourcing, container preparations, MedTeam operations, and corporate and hospital donor relations
  • Responsible for SE Operations staff retention, labor relations, policies and procedures
  • Sets performance standards for SE Operations staff, conducts performance reviews for direct reports and provides oversight for indirect reports to ensure performance reviews are completed regularly
  • Provides financial and administrative support for SE Operations including
    • Management of vendors and partners
    • Review and approval of invoices
    • Review and approval of time cards
    • Adherence to and management of the SE Operations Budget
  • Supports continuous improvement processes including analysis of performance and cost data and the design and implantation of process improvements
  • Maintains good working relationships with local hospitals and supply partners to ensure consistent flow of quality unused medical supplies and equipment
  • Supports the annual financial audit process
  • Acts as the Southeast facility general manager and oversees the management of the office space and all facility maintenance needs
  • Responsible for MedShare Southeast vehicle maintenance, licenses and record keeping
  • Oversees facility security and safety procedures and training including fire safety, loss prevention, forklift and driver training and certification records.
  • Oversees quality assurance practices, records and procedures
  • Participates in the annual budgeting process
  • Works with MedShare staff to periodically review operating policies and procedures, recommends needed changes and leads the implementation of changes
  • Participates in and leads special projects as needed including the documentation and education of SE and National operation procedures and other initiatives to support MedShare’s national growth
  • Represents the organization as needed in a public relations role
  • Collaborates with the other MedShare locations to establish and implement best practices as well as uniform policies and procedures
  • Continuously cultivates external relationships that are beneficial to the organization
  • Other duties as assigned

 

Requirements

  • Bachelor’s degree in operations management, business management, industrial or systems engineering, or related field (or at least 5 years of relevant experience)
  • 10+ years of work experience –including experience in a leadership role in a distribution/logistics environment.
  • Non-profit management experience preferred.
  • Excellent written and verbal communication skills
  • Proficiency with Microsoft Office Suite required
  • 5+ years managing operations personnel as well as supply chain/logistics professionals
  • Proven experience managing complex projects
  • Able to work effectively under pressure to meet tight deadlines & goals
  • Knowledge of warehousing and logistics best practices
  • Experience working in culturally-diverse organizations
  • Passion for community service, international development and MedShare’s mission
  • Fluency in English required.  Spanish and/or French language skills are a plus
  • International Experience a plus

 

Application Instructions

Interested applicants should submit a resume, cover letter and salary requirements to: jobs@medshare.org with “Director of Operations, Southeast Region” in the subject line. A slate of successful candidates will be invited for interviews.  Due to the large number of resumes generated, only successful candidates will be contacted.  Phone calls are discouraged.

MedShare is an equal opportunity employer. We do not discriminate based on age, gender, race or ethnic origin, religion, veteran status, physical or medical condition, political affiliations or sexual orientation.

 

 

 

Inventory Management Associate, Southeast Region

MedShare is a humanitarian aid organization dedicated to improving the quality of life of people, communities and our planet by sourcing and directly delivering surplus medical supplies and equipment to communities in need around the world.

 

Description

MedShare seeks an Inventory Management Associate for the Southeast distribution center. The Inventory Management Associate is primarily responsible for supporting MedShare’s core operations teams, including inventory management, shipping, volunteer management and warehouse management. The Inventory Management Associate is responsible for executing key inventory maintenance activities including, but not limited to; entering donor receipts, product code maintenance, reviewing and cubing orders, auditing shipments, generating reports, and assisting the shipments, warehouse and volunteer functions.

Reports To: Director of Operations, Southeast Region

 

Duties & Responsibilities

Main duties:

  • Developing inventory product, process and system expertise
  • Entering product into MedShare’s inventory database, physically relocating the product, and researching new product codes
  • Accurately enter product units into the inventory database, meeting goals for individual production
  • Label products and designate a location
  • Physically relocate product
  • Enter, review and confirm shipment orders
  • Audit completed orders prior to shipment leaving MedShare
  • Ensure proper shipment documentation is completed
  • Enter product donation receipts

 

Other duties:

  • Cube orders at the request of the shipments manager, and make recommendations for adding or removing products on orders
  • Amend, update, and consolidate existing product codes
  • Research and update values of medical supplies and non-biomedical equipment based on defined guidelines
  • Perform quality control checks on sorted product, and provide appropriate and constructive feedback to the volunteer management team
  • Update product on orders, deleting and replacing boxes as needed
  • Create, maintain, and update various reports pertaining to inventory
  • Perform physical inventory in the warehouse
  • Assist with fulfilling Medical Mission Team and Safety-Net clinic orders, as needed
  • Assist the volunteer department in running volunteer sort sessions, as needed
  • Assist warehouse personnel with pulling of product for container shipments, and loading and unloading of trucks and containers, as needed
  • Assist the shipments department in placing container orders, as needed
  • Update product images for recipient to view
  • Other duties as assigned

 

Qualifications

  • Two years of inventory control and data entry experience desired
  • High School diploma or equivalent required
  • High level of physical fitness. Required to repeatedly lift up to a maximum of 50 pounds
  • Experience leading groups of people preferred
  • Excellent attention to detail
  • Experienced user of Microsoft Office products – especially Excel
  • Strong written and verbal communication skills
  • Ability to work well with a variety of people in an international setting
  • Fluency in English (additional fluency in Spanish or French a plus)

 

Application Instructions

Interested applicants should submit a resume and cover letter to: jobs@medshare.org with “Inventory Management Associate, Southeast Region” in the subject line.

 

Warehouse Associate

MedShare is a humanitarian aid organization dedicated to improving the quality of life of people, communities and our planet by sourcing and directly delivering surplus medical supplies and equipment to communities in need around the world.

 

MedShare seeks a Warehouse Associate for the Southeast Distribution Center. The Warehouse Associate assists the Director of Operations with coordination of certain key activities. Operates forklifts in a warehouse environment. Pulls, stages, and loads shipments for overseas destinations. Receives, weighs, and locates product as received. Accompanies the driver when extra assistance is required. Inventories product as required. Assists with warehouse and volunteer center duties. Maintains good relations with donors and volunteers.

Hours – 40hr work week; –Monday-Friday. 8am – 4:30pm; schedule may vary

Reports To: Director of Operations, Southeast Region

 

Duties & Responsibilities:

  • Pull, stage, and load shipments
  • Records all donations as they are delivered
  • Initial assessment of product received
  • Weigh, label, and locate product as received
  • Inventory product as needed
  • Consolidate locations
  • Coordinate servicing of sort room before and after volunteer sort sessions
  • Coordinate activities related to the loading of each container
  • Monitor basic supply levels and notifies Manager when re-orders are needed
  • Assist in weighing of product
  • Maintain cleanliness of warehouse
  • Observe safety regulations
  • Report any problems with equipment or racking to Director of Operations
  • Locate or put up any ordered supplies that are received
  • Assist donors when they deliver product to warehouse and assist recipients that come to pick items up
  • Pull down skids and equipment for other departments as necessary\Help with special event set ups
  • Work on special projects as needed and other duties as assigned
  • Work with volunteer center staff and volunteers in the sorting area as required
  • Serve as back-up driver as needed

 

Requirements:

  • Forklift certification with at least 3 years of experience on stand-up and sit-down lifts
  • Ability to safely operate standard warehouse equipment to include hand pallet jacks
  • Proven ability to work steadily and independently with minimum supervision and to follow standardized procedures
  • Ability to perform regular physical activity on a daily basis in a non-climate controlled environment.
  • Excellent customer service experience and comfortable interacting with volunteers
  • Understanding of non-profit organizations
  • High School Diploma or equivalent required (some college preferred)
  • Able to lift 100 lbs.
  • Must be able to pass background check and credentialing with hospital partners

 

Application Instructions

Interested applicants should submit a resume and cover letter to: jobs@medshare.org with “Warehouse Associate, Southeast Region” in the subject line.