Atlanta Careers - MedShare

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Information Technology Manager

MedShare is a humanitarian aid organization dedicated to improving the quality of life of people, communities and our planet by sourcing and directly delivering surplus medical supplies and equipment to communities in need around the world.

Description

The Information Technology Manager is responsible to manage and maintain the organization’s network, software and hardware, lead processes to identify, prevent and resolve network and system service interruptions, and collaborate to identify new technology to support the strategic plans of the organization. This role will support Atlanta-based and remote operations. The successful person in this role will be a hands-on technology leader, able to juggle multiple priorities, have a passion for service and enjoy collaborating with others to deliver the MedShare mission.

Reports To: Chief Operating Officer, COO

 

Duties and Responsibilities:

 

Manage and Maintain Network Systems and Hardware

  • Develop and maintain technical knowledge on existing hardware, software, and network operating systems.
  • Install and Maintain network hardware and workstations, software, mobile operational assets, telecommunication tools, printers, and copiers
  • Orient, Set up and Train new and existing staff on systems access and effective network and systems operations
  • Ensure appropriate IT security measures are maintained for the organization, including password management, network access control and intrusion monitoring. Collaborate with Operations leadership on physical security system maintenance including door access and security camera management
  • Build routines to train and refresh staff to recognize security risks
  • Lead the development, implementation and maintenance of the data recovery components of the organizational disaster recovery plan
  • Develop relationships with and manage contractors and external vendors as needed
  • Maintain current and accurate inventory of technology assets; Appropriately prepare hardware for disposal
  • Provide input to and participate in the budgeting process as needed; Review and approve relevant invoices


Troubleshoot Network Systems and Hardware

  • Develop and implement routines and tools to track, monitor and resolve systems usage issues and outages
  • Develop tools to track and resolve user issues and problem-solving actions and resolution status
  • Lead continuous improvement to reduce system interruptions, downtime, latency and efficiency issues
  • Maintain knowledge on developments, trends and best practices in technology and business processes


Support Organizational Strategy & Continuous Improvement

  • Research, identify and recommend new hardware, software and applications to support future organizational needs
  • Develop routines to gather and track management input for systems and process upgrade needs, requests and improvements
  • Provide input to strategic plans to improve organizational productivity, stability and security
  • Develop and lead technical systems project plans and lead project implementations as needed

Perform other related duties as required


Minimum Requirements

  • Bachelors’ Degree in Computer Science or related field, or equivalent experience
  • Demonstrated proficiency in computer hardware, software and applications; network installation and administration; data security management; internet and wireless; fixed and mobile workstation hardware, printing and telecommunications
  • Demonstrated proficiency with Microsoft Office Suite
  • Project management experience
  • 5+ years’ relevant experience that aligns with the essential duties of the role
  • Fluent in English, with effective verbal and written communication skills including the ability to explain technical issues to non-technical audiences
  • Experience soliciting and working with vendors, including negotiating pro bono and /or discounted services
  • Willingness to work a flexible schedule, with possible on-call support
  • Experience working in culturally-diverse organizations, a global interest and passion for MedShare’s mission


Application Instructions

Interested applicants should submit a resume, cover letter and salary requirements to: jobs@medshare.org with “Information Technology Manager” in the subject line. A slate of successful candidates will be invited for interviews. Due to the large number of resumes generated, only successful candidates will be contacted. Phone calls are discouraged.

 

MedShare is an equal opportunity employer. We do not discriminate based on age, gender, race or ethnic origin, religion, veteran status, physical or medical condition, political affiliations or sexual orientation.

 


 

Development Associate

Position Description:
The Development Associate will be an enthusiastic, effective customer-service orientated professional who will collaborate, develop, and manage an efficient infrastructure that leads to national fundraising success. Drafting and coordinating compelling content for grant submission and conducting prospect research are the two primary responsibilities for the individual in this role. The Development Associate will focus on prospect and proposal development and management, grants, reporting, tracking and stewardship, the candidate will be cross-trained on gift processing and data security to support national fundraising strategies.

The Development Associate will provide research and prospecting information to relationship managers; draft content for funding requests, grants and sponsorship proposals and support mailings, appeals and donor stewardship activity. The Development Associate will collaborate and aid in the implementation of procedures that create a culture of philanthropy within MedShare. The successful candidate with work strategically with the National Development Manager, Development Database Associate, and the team of 6-8 relationship managers/fundraisers to directly benefit MedShare’s global mission, national programs, and local impact.

This is an incredible opportunity for an early to mid-career fundraiser enthusiastic about growing the existing donor-base and increasing annual fundraising through effective prospect management, donor cultivation and stewardship. This role requires a resourceful individual who is adept at strategic engagement with prospective donors and mission ambassadors.

Reports to: National Development Manager

Essential Duties and Responsibilities:

  • Establish, update, and manage the prospect management process
  • Coordinate and support fundraisers with prospecting needs and prospect process. Includes tracking goals and priorities
  • Advise on the status of all prospect management actions
  • Supply prospect research on corporations, foundations, individuals, and government funding opportunities
  • Assess and glean relevant information from a variety of resources (internet research/networking/other resources) to identify and qualify prospects
  • Strengthen relationships with donors by co-creating purpose–driven appeals, providing prompt impact reports and relevant stewardship touchpoints
  • Develop comprehensive reports to prove the Development team’s success to all stakeholders
  • Lead the creation and analysis of reports and donor lists that support strategic fundraising efforts
  • Conduct research to prepare key staff members for meetings, tours, conferences, and other presentations
  • Produce prospect research profiles for fundraising targets
  • Assist with general correspondence, proposal writing, solicitations, reporting, and stewardship
  • Develop grant proposals and provide quality control on submissions, follow up with internal stakeholders to gather information and application data
  • Support the efficient management of an active grant portfolio and processes.
  • Support fundraising appeals and acknowledgment processes.
  • Provide back-up support to donor database and its functions. Ensure compliance with fundraising policies, goals, and procedures.
  • Organize and schedule meetings.
  • Work with fundraising team to coordinate and plan cultivation and fundraising events. This may require occasional domestic travel.
  • Other duties and special projects as assigned.


Application Instructions
: Interested applicants should submit a resume, cover letter and salary requirements to: jobs@medshare.org with Development Associate in the subject line. A slate of qualified candidates will be invited for interviews. Due to the large number of resumes generated, only select candidates will be contacted. Phone calls are discouraged.

 


 

Warehouse Associate

MedShare is a humanitarian aid organization dedicated to improving the quality of life of people, communities and our planet by sourcing and directly delivering surplus medical supplies and equipment to communities in need around the world.

Description

MedShare seeks a Warehouse Associate for the Southeast Distribution Center. The Warehouse Associate assists the Director of Operations with coordination of certain key activities as outlined below.

Hours – 40 hour work week
Monday-Friday 8am – 4:30pm
Schedule may vary

Reports To: Director of Operations, Southeast Region

 

Duties & Responsibilities:

  • Pull, stage, and load shipments
  • Records all donations as they are delivered
  • Initial assessment of product received
  • Weigh, label, and locate product as received
  • Inventory product as needed
  • Consolidate locations
  • Coordinate servicing of sort room before and after volunteer sort sessions
  • Coordinate activities related to the loading of each container
  • Monitor basic supply levels and notifies
  • Manager when re-orders are needed
  • Assist in weighing of product
  • Maintain cleanliness of warehouse
  • Observe safety regulations
  • Report any problems with equipment or racking to Director of Operations
  • Locate or put up any ordered supplies that are received
  • Assist donors when they deliver product to warehouse and assist recipients that come to pick items up
  • Pull down skids and equipment for other departments as necessary
  • Help with special event set ups
  • Work on special projects as needed and other duties as assigned
  • Work with volunteer center staff and volunteers in the sorting area as required
  • Serve as back-up driver as needed

 

Requirements

  • Forklift certification with at least 3 years of experience on stand-up and sit-down lifts
  • Ability to safely operate standard warehouse equipment to include hand pallet jacks
  • Proven ability to work steadily and independently with minimum supervision and to follow standardized procedures
  • Ability to perform regular physical activity on a daily basis in a non-climate controlled environment.
  • Excellent customer service experience and comfortable interacting with volunteers
  • Understanding of non-profit organizations
  • High School Diploma or equivalent required (some college preferred)
  • Able to lift 100 lbs.
  • Must be able to pass background check and credentialing with hospital partners

 

Application Instructions

Interested applicants should submit a resume and cover letter to: jobs@medshare.org with “Warehouse Associate, Southeast Region” in the subject line.